Privacy Policy

Privacy Policy for Erazelab.com

Effective Date: [16/01/2026]

Introduction

Dolcevita International di M.T., with its registered office at Via Dono 15, Salerno 84100, Italy ("we," "us," or "our"), operates the website Erazelab.com ("Website"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and UK GDPR.

By using our Website, you consent to the practices described in this Privacy Policy.

1. Data We Collect

We collect the following types of personal data when you interact with our Website:

Personal Identifiers: Name, email address, phone number.
Payment Information: Credit card details or other payment methods.
Usage Data: Data collected via cookies, such as IP address, browser type, device information, pages visited, and time spent on our Website.
Marketing Data: Information for the purpose of sending marketing communications, including your preferences for receiving information.

2. How We Collect Data

We collect data through various means, including:

Forms: When you fill out forms on our Website, such as registration, checkout, or subscription forms.
Cookies: Our Website uses cookies and similar tracking technologies to track user activity, enhance functionality, and improve user experience. For more details on cookies, see our Cookie Policy.
User Registration: If you create an account on our Website, we collect your personal details during the registration process.

3. Purpose of Data Collection

We collect your personal data for the following purposes:

To Process Orders: To fulfill your orders, manage payments, and communicate regarding your purchases.
Marketing Communications: To send you promotional emails, newsletters, and other marketing materials about our products and services. You can opt out of these communications at any time.
Analytics: To understand how users interact with our Website, using tools like Google Analytics and Facebook Pixel, to improve our services and tailor marketing efforts.
Customer Support: To respond to your inquiries and provide customer support.

4. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

Consent: You have given consent for us to process your personal data for specific purposes, such as marketing communications and cookies.
Contractual Necessity: The processing of your personal data is necessary for the performance of a contract (e.g., processing your order).
Legitimate Interests: We may process personal data for our legitimate business interests, such as improving the Website and customer service, provided these interests do not override your rights and freedoms.

5. Data Retention

We will retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. For example:

Order Processing: Personal data related to orders will be retained for a maximum of 10 years in accordance with Italian tax and accounting laws.
Marketing Communications: Personal data for marketing will be retained until you withdraw your consent or opt out.

6. Data Sharing

We do not share your personal data with third parties, except where necessary for the following reasons:

Service Providers: We may use third-party services (e.g., payment processors) to complete transactions. These providers are required to comply with applicable data protection laws and are only allowed to use your data to provide the services requested.
Analytics and Advertising: We use Google Analytics and Facebook Pixel for website analytics and advertising purposes. These services may collect data on user behavior, including IP addresses, browser types, and pages visited. For more details, refer to the Cookie Policy.

We do not sell or share your personal data with third parties for their marketing purposes.

7. International Data Transfers

We do not transfer your personal data outside the EU/EEA or the UK unless we have implemented adequate safeguards, such as Standard Contractual Clauses, to ensure the protection of your data.

8. Your Rights

Under the GDPR and UK GDPR, you have the following rights regarding your personal data:

Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete data we hold about you.
Right to Erasure: You can request that we delete your personal data under certain conditions.
Right to Restriction of Processing: You can request that we restrict the processing of your personal data.
Right to Data Portability: You can request that we transfer your personal data to another service provider.
Right to Object: You can object to the processing of your data for marketing purposes or for legitimate interests.

To exercise any of these rights, please contact us at [insert contact email or address].

9. Cookies

Our Website uses cookies to enhance your user experience and track website usage. You can manage your cookie preferences through the cookie banner when you first visit the site. For detailed information on how we use cookies, please see our Cookie Policy.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular data security audits.

11. Children’s Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we discover that a child under 16 has provided personal data, we will take steps to delete such data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the Privacy Policy, we will post the revised version on this page and update the "Effective Date" at the top of the page.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Dolcevita International di M.T.
Via Dono 15, Salerno 84100, Italy
Email: info@erazelab.com

Key Notes:

GDPR Consent: You will need to implement a cookie consent banner on the site to get explicit consent from users for cookies and other tracking tools like Google Analytics and Facebook Pixel.
Cookie Policy: A separate, detailed Cookie Policy should be available on the Website.
Security: Ensure that the data is securely stored and encrypted.

Let me know if you need further details or adjustments, especially on the technical setup for cookies or specific third-party integrations.